Hazel for Boutique Hotels

A concierge that never clocks out. Hazel handles every inquiry, every booking, every guest question — 24/7.

Call (866) 481-6507 to hear Hazel yourself · Founding pricing from $499/mo

Sound Familiar?

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Front desk can't keep up during check-in rush AND answer phone calls

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Online booking channels (Booking.com, Expedia) generate phone questions you can't answer after hours

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High-value event and wedding inquiries arrive at unpredictable times

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Guest experience suffers when staff is stretched between phone and lobby

What Hazel Does for Boutique Hotels

Everything below is live — not a roadmap. Hazel can do all of this on day one.

✓Handles room availability and booking inquiries

✓Answers questions about amenities, dining, spa, events

✓Captures wedding and private event leads with full briefs

✓Manages concierge requests: restaurant recommendations, activities, transportation

✓Recognizes VIP guests and repeat visitors automatically

✓Sends pre-arrival, check-in, and post-stay follow-up texts

✓Multi-channel: handles calls generated from Booking.com, Expedia, and direct

✓Bilingual English and Spanish

Call (866) 481-6507 right now and talk to Hazel. She's exactly what your boutique hotels would get.