Restaurants. B&Bs. Wineries. Tour operators.
Hazel is your 24/7 AI host. She answers every call, takes reservations, fills cancelled tables overnight, and hands your team a full book every morning — before the first guest walks in.
Hear Hazel yourself — call the number · First 10 businesses: $199/mo locked for life
Your phone rings at 9 PM. A couple coming in this weekend wants to book. Nobody answers. They book somewhere else.
A tourist calls at 8 PM on Sunday asking if you have availability next weekend. Voicemail. They don't call back. You just lost a $600 stay.
A 6-top cancels at 5:47 PM. You scramble to fill it before 7. Half the time it stays empty. $400 of expected revenue, gone.
Friday and Saturday night, your phone won't stop ringing. Guests with questions. New reservations. Special requests. Your staff is trying to actually serve the guests in the room.
She picks up on the first ring. Every time. 24/7.
New reservations. Availability questions. Special requests. Dietary restrictions. Hours. Directions. All in a natural voice, bilingual English and Spanish.
Hazel has your schedule. She books guests directly into your calendar — Resy, OpenTable, Google Calendar, or our own booking system. Confirmed instantly via text.
Saturday night 6-top cancels? Hazel texts your waitlist, books the next party, updates the calendar. Your table stays full.
If you have guests, customers, or a phone — Hazel works for your business.
Reservations, cancellations, dietary needs, waitlist, private events
Availability, bookings, check-in logistics, local recommendations
Tasting appointments, group bookings, private events, wine club
Tour bookings, pickup logistics, group sizes, itinerary questions
Private appointments, custom orders, inventory holds, after-hours leads
Private viewings, artist inquiries, commission requests, shipping
Availability, pricing, venue tours, deposit confirmations
Appointment booking, package questions, couples scheduling, gift cards
Every after-hours call is a sales lead. Every custom order request is revenue waiting. Hazel captures all of it, sorts it, and hands it to you in the morning — ready to close.
A tourist sees your window at 8 PM and calls to ask "do you have this in a small?" Hazel captures the full lead — product, size, name, number — and texts you the summary. You respond in the morning and close the sale.
Someone wants a monogrammed piece or a special commission. Hazel takes the full brief — what they want, budget, timeline, contact info — and hands you a complete order sheet when you arrive.
Bachelorette parties, wedding shopping, private viewings — Hazel books the appointment directly into your calendar, handles the follow-up, sends reminders. You just show up ready.
"Can you hold that necklace for me until Saturday?" Hazel takes the hold request, logs it, texts you. Customer gets a confirmation. No more sticky notes or missed holds.
Monday morning, instead of a voicemail box of 22 messages, you get a single text from Hazel: every call summarized, ranked by sales priority, with names and numbers ready to call back.
Holidays and special occasions drive tourists to call asking "do you have something for a 40th anniversary?" Hazel captures the inquiry, asks smart follow-up questions, and gives you a warm lead ready to close.
Real talk:Most Main Street shops lose $500-$2,000 a month in after-hours leads that never get called back. Hazel costs $199/month. The math isn't close.
Most AI tools do one thing badly. Hazel does 20 things well — and every single one is deliverable on day one.
Natural voice, warm tone, first ring, 24/7. No phone trees.
Direct into your calendar — Google, Outlook, OpenTable, Resy.
Recognizes repeat callers by phone. "Welcome back, Sarah."
Every dish, price, allergen, dietary option. Loaded before she goes live.
Full brief: product, size, color, budget, deadline. Hand-delivered to you.
Captures every detail: guest count, date, style, budget. Full event brief.
"Hold that bracelet til Saturday for me." Logged, you're texted.
Booking confirmed = SMS sent. Automated reminders day-before and day-of.
Guest needs to change? She finds a new slot, updates the calendar, done.
Auto-detects the caller's language. Natural Texas or fluent Spanish.
Emergency? Angry guest? VIP returning customer? Hazel knows and escalates.
Name, number, reason, what they wanted, next step. Zero voicemails.
Every morning at 7 AM: list of overnight calls, bookings, leads. Ready to go.
After a visit, texts the guest asking for a Google review. Politely.
Processes the request, captures amount and recipient. You fulfill in the morning.
B&B guest wants dinner? She recommends your partner restaurant. Network lift.
Full? She puts them on the waitlist, notifies them automatically when a slot opens.
Tracks special dates. Reminds you to send a personal note or discount.
Every call makes her smarter about YOUR specific FAQs, guests, and patterns.
Doesn't know something? She takes a message. No fabricated info, ever.
Want her to do something specific? Just ask.She's customizable per business.
📞 Call Hazel and Try It YourselfEvery call Hazel takes teaches her something about your customers. Over time, she turns that data into real insights you can actually act on — stuff that would take a data analyst to find.
Hazel tracks every product question. At the end of each week: 'You had 12 calls asking about gold hoop earrings, 8 about vegan leather bags, 6 about men's boots.' That's your next inventory order — data-driven, not guesswork.
Shows you exactly when inquiries come in. 'Your busiest call window is 7-9 PM Thursday-Sunday. 73% of your call volume happens when the shop is closed.' Now you know where the money is leaking.
From area codes and zip codes, Hazel maps your customer base. 'This month: 40% from Houston, 25% from Austin, 15% from San Antonio, 20% local.' Use it for targeted ads, email campaigns, partnerships.
Hazel tracks how often each customer calls. 'These 8 customers haven't reached out in 3+ months — they used to call weekly.' Offers to send them a personal check-in. Saves customers you didn't know you were losing.
Every call gets scored hot/warm/cold based on specificity of ask, urgency signals, budget mentions, and buying language. You wake up to a prioritized list: top 3 to call back first, not 22 random voicemails.
Hazel learns over time which TYPES of calls convert to sales. 'Calls asking about custom orders convert at 68%. Calls about sale items convert at 12%.' Focus your callback time on what actually makes money.
Based on historical patterns + upcoming events (Oktoberfest, Wildflower Season, holidays), Hazel predicts your call volume 7-14 days out. 'Expect 2-3x normal calls next Friday — Oktoberfest weekend starts. Stock up.'
Weekly summary: 'You had 7 inquiries for products you don't carry — estimated $1,400 in missed revenue. Here's the list.' Or: '4 callers mentioned a competitor — here's why they went there instead.'
Someone asked about something but never came in? Hazel texts them a friendly follow-up 48-72 hours later. 'Hey Sarah, you asked about the turquoise ring last Thursday — we still have it if you're interested!' Recovers 15-30% of lost leads automatically.
When callers mention other businesses ('I was going to go to X but...'), Hazel aggregates it. 'This month 6 callers mentioned competing businesses. Here's what they said about pricing, selection, and service.' Free market research from your own phone line.
Caller says 'I'm looking for a gift for my 70th anniversary' — Hazel instantly recommends 3 matching products from your catalog with prices. Closes the sale before the caller hangs up. It's like having your best salesperson on every call.
First of every month: a clean PDF report. Calls handled, leads captured, bookings made, revenue recovered, top product questions, peak times, geographic breakdown, customer retention rate. The stuff a consultant would charge you $500 for.
Insights start showing up in your weekly summary after about 2 weeks of call data. The longer she's with you, the smarter she gets about YOUR specific customers.
The whole pitch is one phone call. Dial the number. Ask her anything — about Fredericksburg, hospitality, your business, whatever. If she doesn't impress you, hang up. No sales call, no email list.
She picks up in one ring. Ask her about Oktoberfest. Ask her about a 12-person group dinner. Ask her if she's AI.
Main Street layout. The winery trail. Oktoberfest weekend. The Wildflower Festival in April. Luckenbach. Enchanted Rock. The distillery trail. She can talk to a tourist about what to do between dinner and check-in like she's worked the Visitor Center for a decade.
Before she goes live, we load her with your hours, menu, policies, pricing, FAQs, house rules, and special events. She talks about YOUR place like she's worked there for years — because she has every piece of info you'd give a new hire on day one.
Two-night minimums, rehearsal dinners, tasting flights, corkage fees, gluten-free options, group minimums, private event deposits, bachelorette parties, dry counties, TABC rules. She doesn't fumble around like a chatbot — she sounds like she's been in the industry.
As more Fredericksburg businesses join, Hazel becomes a concierge. A B&B guest asks "where should we eat tonight?" — she suggests a partner restaurant. A winery guest extends their stay — she suggests a B&B. Everyone in the network lifts each other.
When Sarah who stayed in the Lavender Room last fall calls back, Hazel knows. "Oh hey Sarah, welcome back! Want the Lavender Room again?" Personal touch at scale, across every guest, forever.
Y'all, fixin' to, down the road a piece. She doesn't sound like a robot trained in Silicon Valley. Fluent English and Spanish, comfortable with how people actually talk around here.
If a guest asks something Hazel doesn't know, she takes a detailed message and texts it to you immediately. No guessing, no fabricating. You own every word she says.
First 10 Fredericksburg businesses lock in $199/mo for life. Built for small local operators.
✨ Fredericksburg Founding Member: First 10 local businesses get Hazel Host at $199/mo locked for life — saving $2,400/year forever.
Hazel costs $199/month. One cancelled Saturday-night 6-top recovered pays for her entire year. One B&B booking she answers after hours pays for 3 months. The ROI isn't close.
Claim Your Founding Spot →Takes 30 seconds. Chris personally reviews every application and reaches out within hours.
Call (866) 481-6507right now and talk to Hazel yourself. She's exactly what your business would get.