Hotels & Hospitality

ChairFlow for Hotels & Hospitality

Every cancelled room night is revenue that expires at midnight. ChairFlow fills it from your waitlist before the night is lost.

5-minute setup · HIPAA compliant · Signed BAA included · 30-day free pilot

The Problem You Know Too Well

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Last-minute cancellations leave rooms empty — revenue that can never be recovered

OTA cancellation policies make it easy for guests to cancel without penalty

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Your front desk is busy with check-ins and guest requests

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Peak-season cancellations are the most costly and time-sensitive

How ChairFlow Works With Hotels & Hospitality

ChairFlow integrates with your hotel property management system. When a reservation cancels, we text waitlisted guests and direct booking inquiries automatically. The first to confirm gets the room. Your availability updates in real-time.

1

Connect Hotels & Hospitality

We connect to your existing PMS — whether that's Open Dental, Dentrix, Eaglesoft, or any of our 31 supported systems.

2

Cancellation Detected

The moment an appointment status changes, ChairFlow detects it — via webhook or polling. No delay. No manual trigger.

3

Waitlist Ranked & Contacted

Our ML engine ranks your waitlist by urgency, flexibility, and predicted response likelihood — then texts the top candidate. If they decline, we move to the next. If they ask questions, our AI handles the conversation.

4

Slot Filled. Calendar Updated.

Patient confirms, appointment books back into your PMS automatically. Your staff sees the filled slot. Zero effort.

23%
Average no-show rate across healthcare
Dantas et al., Health Policy, 2018
$50-150K
Annual revenue lost per practice
Varies by size and specialty (MGMA)
13
PMS/EHR systems supported
And growing

Ready to Fill Every Cancelled Slot?

Start filling cancelled appointments automatically. 30-day free pilot, no credit card.

Also works with

Spas & Wellness CentersRestaurants