Every cancelled massage, facial, or body treatment is $200-$500 in lost revenue. Your waitlist can fill it in minutes.
5-minute setup · HIPAA compliant · Signed BAA included · 30-day free pilot
High-value treatment slots ($200-$500) go unfilled after last-minute cancellations
Spa guests book impulsively and cancel just as easily
Your therapists are with clients — nobody is calling down the waitlist
Weekend and evening cancellations are the most costly and hardest to fill manually
ChairFlow integrates with your spa scheduling system. When a treatment slot cancels, we text your waitlist with spa-appropriate messaging. Guests who want that slot respond fast — especially for popular services like massage and facials. The slot fills automatically.
We connect to your existing PMS — whether that's Open Dental, Dentrix, Eaglesoft, or any of our 31 supported systems.
The moment an appointment status changes, ChairFlow detects it — via webhook or polling. No delay. No manual trigger.
Our ML engine ranks your waitlist by urgency, flexibility, and predicted response likelihood — then texts the top candidate. If they decline, we move to the next. If they ask questions, our AI handles the conversation.
Patient confirms, appointment books back into your PMS automatically. Your staff sees the filled slot. Zero effort.
Start filling cancelled appointments automatically. 30-day free pilot, no credit card.