Therapy has the highest no-show rate in healthcare. ChairFlow fills every cancelled session.
5-minute setup · HIPAA compliant · Signed BAA included · 30-day free pilot
Behavioral health no-show rates exceed 30% (Dantas et al., Health Policy, 2018)
Solo therapists can't afford to lose 1-2 sessions per day to cancellations
SimplePractice doesn't offer automated waitlist outreach
Therapists don't have front desk staff to call down the waitlist
ChairFlow connects via SimplePractice's OAuth2 authorization code flow with automatic token refresh. We detect Cancelled, Late Cancellation, and No Show statuses, rank your waitlist, and run gentle, therapy-appropriate SMS outreach. Extra-sensitive language for behavioral health patients.
We plug directly into SimplePractice via authenticated API. No middleware, no third-party tools. Your data stays between SimplePractice and ChairFlow.
The moment an appointment status changes, ChairFlow detects it — via webhook or polling. No delay. No manual trigger.
Our ML engine ranks your waitlist by urgency, flexibility, and predicted response likelihood — then texts the top candidate. If they decline, we move to the next. If they ask questions, our AI handles the conversation.
Patient confirms, appointment books back into SimplePractice automatically. Your staff sees the filled slot. Zero effort.
Connect your SimplePractice system and start recovering revenue from cancellations — automatically. 30-day free pilot, no credit card.