Mental health has a 30%+ no-show rate. Every cancelled session is lost revenue you can't recover — unless you automate.
5-minute setup · HIPAA compliant · Signed BAA included · 30-day free pilot
30%+ no-show rate in behavioral health (peer-reviewed, Dantas et al., 2018)
Solo therapists lose $500-2,000/week to unfilled cancellations
Most therapists don't have a receptionist to manage the waitlist
Patients in crisis need to be seen quickly — an automated waitlist helps them too
ChairFlow integrates with SimplePractice and DrChrono for therapy practices. When a client cancels, we use therapy-appropriate language to reach out to waitlisted clients. Sensitive, warm, HIPAA-compliant. If they respond with questions, our AI handles the conversation naturally.
We connect to your existing PMS — whether that's Open Dental, Dentrix, Eaglesoft, or any of our 31 supported systems.
The moment an appointment status changes, ChairFlow detects it — via webhook or polling. No delay. No manual trigger.
Our ML engine ranks your waitlist by urgency, flexibility, and predicted response likelihood — then texts the top candidate. If they decline, we move to the next. If they ask questions, our AI handles the conversation.
Patient confirms, appointment books back into your PMS automatically. Your staff sees the filled slot. Zero effort.
Start filling cancelled appointments automatically. 30-day free pilot, no credit card.