Hattie for Boutique Hotels

A concierge that never clocks out. Hattie handles every inquiry, every booking, every guest question — 24/7.

Sound familiar?

What this actually looks like on a Tuesday.

Front desk can't keep up during check-in rush AND answer phone calls

Online booking channels (Booking.com, Expedia) generate phone questions you can't answer after hours

High-value event and wedding inquiries arrive at unpredictable times

Guest experience suffers when staff is stretched between phone and lobby

What Hattie does

Live on day one. Not a roadmap.

Handles room availability and booking inquiries
Answers questions about amenities, dining, spa, events
Captures wedding and private event leads with full briefs
Manages concierge requests: restaurant recommendations, activities, transportation
Recognizes VIP guests and repeat visitors automatically
Sends pre-arrival, check-in, and post-stay follow-up texts
Multi-channel: handles calls generated from Booking.com, Expedia, and direct
Bilingual English and Spanish

Hear her first

Dial the line. She’s exactly what your boutique hotels would get.

Open · 24 / 7 / 365

Founding rate

$249/mo

Flat monthly. No per-call fees. No setup fees. Locked for the life of your account. Live on your line within an hour.

Hattie also works for