Hazel for Hotels & Lodging

Your front desk can't answer the phone and check in guests at the same time. Hazel handles the phone — 24/7, with zero hold time.

Call (866) 481-6507 to hear Hazel yourself · Founding pricing from $499/mo

Sound Familiar?

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Front desk phones ring nonstop during check-in and check-out rush — calls go to voicemail

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OTA-generated phone inquiries arrive after hours when nobody is at the desk

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High-value event and wedding inquiries need fast response — first hotel to answer wins

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Concierge requests pile up overnight from guests in different time zones

What Hazel Does for Hotels & Lodging

Everything below is live — not a roadmap. Hazel can do all of this on day one.

✓Answers every inbound call with a warm, professional voice — 24/7

✓Handles room availability and booking inquiries instantly

✓Manages concierge requests: restaurant reservations, activities, transportation

✓Captures wedding and corporate event leads with full briefs

✓Sends pre-arrival, check-in, and post-stay follow-up texts

✓Recognizes VIP and repeat guests by phone number

✓Routes urgent calls to on-duty staff immediately

✓Bilingual English and Spanish, auto-detected

Call (866) 481-6507 right now and talk to Hazel. She's exactly what your hotels & lodging would get.