Enterprise cancellation recovery for health systems running Cerner.
5-minute setup · HIPAA compliant · Signed BAA included · 30-day free pilot
Large health systems lose thousands of appointment slots weekly to cancellations
Cerner's scheduling module doesn't include automated waitlist outreach
Multi-department coordination makes manual filling nearly impossible
No-show rates compound across departments and locations
ChairFlow connects via FHIR R4 standard APIs using OAuth2 client credentials (SMART on FHIR backend services). We detect cancelled, noshow, and entered-in-error Appointment resources, rank waitlisted patients using ML, and run automated SMS + voice outreach with confirmation written back to Cerner.
We plug directly into Cerner / Oracle Health via authenticated API. No middleware, no third-party tools. Your data stays between Cerner / Oracle Health and ChairFlow.
The moment an appointment status changes, ChairFlow detects it — via webhook or polling. No delay. No manual trigger.
Our ML engine ranks your waitlist by urgency, flexibility, and predicted response likelihood — then texts the top candidate. If they decline, we move to the next. If they ask questions, our AI handles the conversation.
Patient confirms, appointment books back into Cerner / Oracle Health automatically. Your staff sees the filled slot. Zero effort.
Connect your Cerner / Oracle Health system and start recovering revenue from cancellations — automatically. 30-day free pilot, no credit card.