Enterprise cancellation recovery via FHIR R4 — built for health systems on Epic.
5-minute setup · HIPAA compliant · Signed BAA included · 30-day free pilot
Large health systems lose millions annually to unfilled cancellations
Epic's MyChart handles patient reminders but doesn't fill open slots from waitlists
Multi-department scheduling requires intelligent cross-provider matching
FHIR compliance is required for any integration touchpoint
ChairFlow connects via FHIR R4 standard APIs with JWT bearer token authentication (SMART on FHIR spec). We detect cancelled, noshow, and entered-in-error appointment statuses, rank waitlisted patients using ML, and run automated outreach. Full FHIR Bundle pagination support.
We plug directly into Epic FHIR via authenticated API. No middleware, no third-party tools. Your data stays between Epic FHIR and ChairFlow.
The moment an appointment status changes, ChairFlow detects it — via webhook or polling. No delay. No manual trigger.
Our ML engine ranks your waitlist by urgency, flexibility, and predicted response likelihood — then texts the top candidate. If they decline, we move to the next. If they ask questions, our AI handles the conversation.
Patient confirms, appointment books back into Epic FHIR automatically. Your staff sees the filled slot. Zero effort.
Connect your Epic FHIR system and start recovering revenue from cancellations — automatically. 30-day free pilot, no credit card.