Automatic cancellation recovery for eClinicalWorks practices.
5-minute setup · HIPAA compliant · Signed BAA included · 30-day free pilot
Cancelled and no-show appointments cost your practice $50-150K annually
eClinicalWorks doesn't have built-in automated waitlist outreach
Multi-provider practices need smart routing across providers
Staff time spent on manual phone outreach is time away from patients
ChairFlow connects via eClinicalWorks FHIR R4 APIs using OAuth2 client credentials. We detect cancellations in real-time, rank your waitlist using ML, and fill slots via SMS cascade with voice IVR fallback. Bilingual English and Spanish.
We plug directly into eClinicalWorks via authenticated API. No middleware, no third-party tools. Your data stays between eClinicalWorks and ChairFlow.
The moment an appointment status changes, ChairFlow detects it — via webhook or polling. No delay. No manual trigger.
Our ML engine ranks your waitlist by urgency, flexibility, and predicted response likelihood — then texts the top candidate. If they decline, we move to the next. If they ask questions, our AI handles the conversation.
Patient confirms, appointment books back into eClinicalWorks automatically. Your staff sees the filled slot. Zero effort.
Connect your eClinicalWorks system and start recovering revenue from cancellations — automatically. 30-day free pilot, no credit card.