When a Dentrix appointment breaks, ChairFlow fills it from your waitlist automatically.
5-minute setup · HIPAA compliant · Signed BAA included · 30-day free pilot
Broken, Cancelled, and FailedAppointment statuses leave chairs empty
Manual waitlist calling takes your team away from patients in the office
Dentrix doesn't have built-in automated waitlist outreach
Multi-location Dentrix practices lose visibility across offices
ChairFlow connects to Dentrix Ascend via API key authentication with multi-location support. We detect Broken, Cancelled, FailedAppointment, and Missed statuses in real-time, rank your waitlist by ML-powered scoring, and run an automated SMS cascade to fill the slot. Bilingual English and Spanish.
We plug directly into Dentrix Ascend via authenticated API. No middleware, no third-party tools. Your data stays between Dentrix Ascend and ChairFlow.
The moment an appointment status changes, ChairFlow detects it — via webhook or polling. No delay. No manual trigger.
Our ML engine ranks your waitlist by urgency, flexibility, and predicted response likelihood — then texts the top candidate. If they decline, we move to the next. If they ask questions, our AI handles the conversation.
Patient confirms, appointment books back into Dentrix Ascend automatically. Your staff sees the filled slot. Zero effort.
Connect your Dentrix Ascend system and start recovering revenue from cancellations — automatically. 30-day free pilot, no credit card.