Automatic cancellation recovery that plugs directly into your Open Dental system.
5-minute setup · HIPAA compliant · Signed BAA included · 30-day free pilot
Broken and UnschedList appointments sit empty while your waitlist grows
Your front desk spends 20+ minutes per cancellation calling down the list
Open Dental's built-in recall system doesn't handle same-day fills
Weekend and after-hours cancellations go unfilled until Monday
ChairFlow connects to Open Dental via dual-key API authentication. When an appointment status changes to Broken or UnschedList, we detect it instantly, rank your waitlist by urgency and response likelihood using ML, text the top candidate, handle the conversation, and book the confirmation back into your schedule. Your staff does nothing.
We plug directly into Open Dental via authenticated API. No middleware, no third-party tools. Your data stays between Open Dental and ChairFlow.
The moment an appointment status changes, ChairFlow detects it — via webhook or polling. No delay. No manual trigger.
Our ML engine ranks your waitlist by urgency, flexibility, and predicted response likelihood — then texts the top candidate. If they decline, we move to the next. If they ask questions, our AI handles the conversation.
Patient confirms, appointment books back into Open Dental automatically. Your staff sees the filled slot. Zero effort.
Connect your Open Dental system and start recovering revenue from cancellations — automatically. 30-day free pilot, no credit card.