Cancelled eye exams and contact lens fittings cost your practice $150-$400 each. Your waitlist can fill them in minutes.
5-minute setup · HIPAA compliant · Signed BAA included · 30-day free pilot
Eye exams and contact lens fittings are high-value and time-sensitive
Patients postpone routine vision care — leading to high cancellation rates
Optical sales depend on exam throughput — empty exam slots mean lost frame and lens revenue
After-hours cancellations go unfilled until the next morning
ChairFlow integrates with your optometry EHR. When an exam slot cancels, we rank your waitlist by urgency (prescription expirations, contact lens refills) and text the best candidate. Patients confirm from their phone and the slot fills automatically.
We connect to your existing PMS — whether that's Open Dental, Dentrix, Eaglesoft, or any of our 31 supported systems.
The moment an appointment status changes, ChairFlow detects it — via webhook or polling. No delay. No manual trigger.
Our ML engine ranks your waitlist by urgency, flexibility, and predicted response likelihood — then texts the top candidate. If they decline, we move to the next. If they ask questions, our AI handles the conversation.
Patient confirms, appointment books back into your PMS automatically. Your staff sees the filled slot. Zero effort.
Start filling cancelled appointments automatically. 30-day free pilot, no credit card.