Hattie for Plumbers
Hattie for Plumbers
Hands under a sink. Phone in the truck. Customer dialing the next plumber on the list. Hattie picks up — every call, day or night, in English or Spanish.
The math
$500–$1,000 per missed after-hours call. 90% don't leave a message.
Tracked over a week, 8–10 calls come in between 6 PM and midnight at a typical plumbing shop. Most go to voicemail and 90% hang up — they dial the next name on Google. One emergency leak or water-heater replacement is $500–$1,000 of profit. Hattie pays for itself the first week she catches one.
Source: u/Imaginary_moron, r/smallbusiness, Dec 2, 2025
Sound familiar?
What this actually looks like on a Tuesday.
Burst pipe at 9 PM. Caller is panicked. You're with family. Without a 24-hour dispatcher, you choose between your evening and the job.
On-the-job calls go straight to voicemail because gloves are on and you're under a sink. By the time you call back, the customer found someone else.
Voicemails pile up. Half don't get listened to. The genuine emergencies move to the next name on Google within seconds.
You can't tell from a voicemail whether it's a $1,200 emergency dispatch or a price-shopper. By the time you triage, you've lost both.
In their own words
What plumbers actually say about it.
Direct quotes from public Reddit threads — the language plumbers actually use about missed calls. Each links to its source.
“If it's past 3 PM on Friday, I won't begin checking voicemails until 7 AM on Monday. After that, I'll respond and evaluate as needed.”u/Pipe_VatoSource ↗
“I barely listen to more than half of the voicemails I get. For the calls I do pick up that result in job site visits, I end up not giving estimates for about two-thirds of them.”u/WhynotstartnoWSource ↗
“If it's an urgent issue — no water, an active leak, or a backed-up main line — most homeowners call several companies. If you miss the call and they don't receive a response, they usually move on.”u/StahlOPsSource ↗
“Recently, I had the opportunity to observe a plumber in action, and I noticed that he missed three phone calls in a single afternoon while working under a sink. Each of those calls could have led to a potentially lucrative job.”u/ROHNINJA_YTSource ↗
What Hattie does
Live on day one. Not a roadmap.
- Answers every call 24/7 — burst pipes, no-water emergencies, routine quotes, scheduling questions
- Books emergency dispatch directly into your calendar with the address, the photo they sent, and the deposit confirmation
- Triages: emergency vs. estimate vs. price-shop — flags emergencies to your cell, books estimates straight away
- Bilingual English and Spanish, auto-detected per caller
- Texts you a clean summary after every call — name, number, what they need, urgency level
- Works alongside ServiceTitan, Jobber, Housecall Pro, Google Calendar, or just your phone
- Cascade waitlist refill (Pro tier) — when an appointment cancels, fills the slot from your overflow list automatically
Hear her first
Dial the line. She’s exactly what your plumbers would get.
866-481-6507Open · 24 / 7 / 365
Founding rate
Flat monthly. No per-call fees. No setup fees. Locked for the life of your account. Live on your line within an hour.
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