2026 comparison
Hattie vs. Weave
Weave is a powerful patient communication platform — phones, texting, reviews, payments, all in one dashboard. But when it comes to after-hours calls and filling cancellations, there's a gap. That's where Hattie lives.
Weave
$400–$800/mo (varies by practice size and features)
Hattie
From $499/mo (unlimited calls, 24/7)
Side by side
Feature by feature.
FeatureHattieWeave
24/7 AI call answering✓Business hours (VoIP phone system)
After-hours coverageFull AI receptionistVoicemail or missed call text-back
PMS/EHR integration31 systems15+ systems
Automated waitlist fillML-ranked, fully automaticManual waitlist outreach
Bilingual (English + Spanish)Included, auto-detectedLimited
Cancellation detectionReal-time via PMS webhookSchedule change alerts
VoIP phone system—✓
Review management—✓
Online payments—✓
Team chat—✓
SMS/email campaignsPatient outreach for schedulingFull marketing suite
Calendar bookingDirect into PMS, automaticOnline scheduling widget
Credit where it’s due
What Weave does well
- +All-in-one platform: VoIP phones, texting, email, reviews, and payments
- +Strong caller ID with patient context pop-ups for front desk staff
- +Built-in review management and online scheduling widgets
- +Team chat and internal communication tools
Where Hattie wins
What Hattie does that Weavedoesn’t
- ✓True 24/7 AI voice answering — Weave's phones still go to voicemail after hours
- ✓Automated cancellation fill from ML-ranked waitlist — Weave has a waitlist but requires manual outreach
- ✓Hattie handles the entire loop: detects cancellation, contacts waitlist, books the slot — automatically
- ✓Works alongside Weave — Hattie isn't a replacement, it covers the overnight and overflow gap Weave doesn't fill
- ✓Bilingual English and Spanish with auto-detection for every call
Hear her first
Judge the difference yourself — dial the line.
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