19% average no-show rate. Multiply that by your daily patient volume and you're walking away from real revenue.
5-minute setup · HIPAA compliant · Signed BAA included · 30-day free pilot
19% no-show rate means 4-8 empty slots per day in a busy clinic
Staff spends the equivalent of a part-time employee on manual waitlist work
Multi-provider practices need smart routing by provider and appointment type
Flu season and wellness visit surges compound the cancellation problem
ChairFlow works with athenahealth, Epic FHIR, DrChrono, eClinicalWorks, Kareo, NextGen, and Cerner. We detect cancellations in real-time, rank your waitlist using ML, and fill slots via bilingual SMS outreach with voice IVR fallback.
We connect to your existing PMS — whether that's Open Dental, Dentrix, Eaglesoft, or any of our 31 supported systems.
The moment an appointment status changes, ChairFlow detects it — via webhook or polling. No delay. No manual trigger.
Our ML engine ranks your waitlist by urgency, flexibility, and predicted response likelihood — then texts the top candidate. If they decline, we move to the next. If they ask questions, our AI handles the conversation.
Patient confirms, appointment books back into your PMS automatically. Your staff sees the filled slot. Zero effort.
Start filling cancelled appointments automatically. 30-day free pilot, no credit card.