Automatic waitlist filling for practices running NextGen.
5-minute setup · HIPAA compliant · Signed BAA included · 30-day free pilot
NextGen practices lose revenue daily to unfilled cancellations
NextGen's EHR focuses on documentation, not real-time slot filling
Multi-specialty groups need intelligent cross-provider matching
After-hours cancellations go unaddressed until the next business day
ChairFlow connects via NextGen's OAuth2 client credentials with practice ID scoping and offset-based pagination. We detect Cancelled, No Show, and Broken appointment statuses, rank your waitlist, and run automated outreach via SMS with voice IVR fallback.
We plug directly into NextGen via authenticated API. No middleware, no third-party tools. Your data stays between NextGen and ChairFlow.
The moment an appointment status changes, ChairFlow detects it — via webhook or polling. No delay. No manual trigger.
Our ML engine ranks your waitlist by urgency, flexibility, and predicted response likelihood — then texts the top candidate. If they decline, we move to the next. If they ask questions, our AI handles the conversation.
Patient confirms, appointment books back into NextGen automatically. Your staff sees the filled slot. Zero effort.
Connect your NextGen system and start recovering revenue from cancellations — automatically. 30-day free pilot, no credit card.