Automatic cancellation recovery built for orthodontic practices running OrthoTrac.
5-minute setup · HIPAA compliant · Signed BAA included · 30-day free pilot
Orthodontic appointments are recurring — one cancellation disrupts the entire treatment timeline
OrthoTrac manages treatment plans well but doesn't automate waitlist outreach
Teen patients and busy parents cancel frequently and need easy rescheduling
Multi-chair ortho practices lose significant revenue to daily no-shows
ChairFlow connects to OrthoTrac via our flexible integration adapter. We detect cancelled and broken appointments in real-time, rank your waitlist using ML, and run automated SMS outreach. Patients confirm with a single text reply and the slot books back into your OrthoTrac schedule.
We plug directly into OrthoTrac via authenticated API. No middleware, no third-party tools. Your data stays between OrthoTrac and ChairFlow.
The moment an appointment status changes, ChairFlow detects it — via webhook or polling. No delay. No manual trigger.
Our ML engine ranks your waitlist by urgency, flexibility, and predicted response likelihood — then texts the top candidate. If they decline, we move to the next. If they ask questions, our AI handles the conversation.
Patient confirms, appointment books back into OrthoTrac automatically. Your staff sees the filled slot. Zero effort.
Connect your OrthoTrac system and start recovering revenue from cancellations — automatically. 30-day free pilot, no credit card.